Margaret has been giving me expert manicures and pedicures for the past two years. In that time, I have come to appreciate her warm and engaging manner. Margaret is very ladylike and exudes femininity. I also appreciate that Margaret is precise and business like with her appointment scheduling. Margaret shows genuine interest in her clients and pays great attention to detail. Margaret is certainly not a 9 to 5 person and has an excellent understanding of the needs of such a service industry.